Account & Data Deletion
Google Play & Apple App Store Policy Compliance • Application: Mentius
In accordance with Google Play Developer Policy and Apple App Store Review Guidelines (Guideline 5.1.1), Mentius provides an automated, self-service mechanism for users to permanently erase their account and personal wellness data at any time.
Self-Service Web Deletion Portal
If you uninstalled the application and wish to permanently delete your account and cloud data without reinstalling:
In-App Instant Deletion
If the Mentius app is still installed on your device, you can delete everything in 5 seconds:
- Open the Mentius app.
- Go to Profile > Settings (gear icon).
- Tap "Reset All Data / Delete Account".
- Confirm the action in the prompt.
Result: Your on-device encrypted database (AES-256) and cloud records on Supabase EU are purged immediately without waiting.
Data Retention & Purge Audit Summary
| Data Category | Action Upon Deletion Request | Retention Period |
|---|---|---|
| Account Credentials (Email & UUID) | Permanently Purged | 0 Days (Immediate) |
| Cognitive, Emotional & Mental Scores | Permanently Purged | 0 Days (Immediate) |
| Daily Condition Logs & Protocols | Permanently Purged | 0 Days (Immediate) |
| Local Device Cache (AES-256) | Cryptographically Wiped | 0 Days (Immediate) |